Judge
it for yourself – what desk phone will enable you to accurately monitor who
and when called you, which business partner or colleague was trying to contact
you, without a need for a long search? Now, you have all the information clearly
and accurately available at the first glance – by pressing a button, you can
return the call immediately.
However, that is not all – are you sorry that you have to search hard and then
manually dial phone numbers stored, for example, in MS Outlook, MS Excel, or MS
Access applications? Again, pressing a button is all it takes to connect.
You definitely already experienced a situation, in which you would have a use
for the number you called two days ago. No problem – the long-time history of
outgoing as well as incoming calls is always available – therefore, you do not
need to worry that you would loose some important contact.
In addition, everything is enhanced by a possibility to control the program from
a different application or to transfer data to a different application (DDE
interface).
The OptiPhone may be modified to meet a customer's individual needs. That
enables, for example, a simple implementation of contact forms for agents, which
are connected to the data sources.
Similarly, it is also possible to build systems for automatic calls to customers
and transfers to agents. Thanks to the OptiPhone program, a lot of new
improvements and processes, which are impossible with regular telephones and
whose utilization may increase personal as well as company productivity, save a
lot of time, effort, and inconvenience, are available now – would not it be
waste not to use this opportunity?
